- Processing: Orders placed before 11:00 AM ET ship the same business day. Orders after 11:00 AM ET ship the next business day.
- Standard Shipping: Free on all U.S. orders. Typical delivery 3–5 business days.
- Expedited Options: Available at checkout (non-refundable once shipped).
- Tracking: You’ll receive a tracking link as soon as your order leaves our warehouse.
Returns:
We want you to love Lumosso. If something isn’t right, eligible items may be returned within 30 days of delivery.
Eligibility
- Lumosso Throat Spray (all flavors): Due to the intimate nature of this product, only unopened, factory-sealed items are eligible.
- Lumosso Energy Spray: Unopened, factory-sealed items only.
- Items must be in original packaging and in resellable condition.
Contact support for a prepaid return label if eligible.
Non-returnable / additional notes
- Opened or used products, free gifts, and final-sale items are not eligible.
- Original expedited shipping fees are non-refundable.
- If your order arrives damaged or incorrect, contact us within 7 days and we’ll make it right.
Need Assistance?
If you have questions about your order or need support with a return, please reach out to us. We’re here to help make your experience with Lumosso smooth from start to finish.