Processing: Orders placed before 11 AM EST ship same business day.
Delivery: We offer free standard shipping on all orders.
Returns:
- SILK Spray: Due to its intimate nature, only unopened, sealed products are eligible for return within 30 days.
- Lumosso Go: Same policy—unopened only.
Contact support for a prepaid return label if eligible.
Need Assistance?
If you have questions about your order or need support with a return, please reach out to us. We’re here to help make your experience with Lumosso smooth from start to finish.