Welcome to Lumosso! By using our website and purchasing Silk Spray, you agree to our Terms of Service outlined below. Please review these terms carefully.
1. General Use
- Eligibility: By purchasing from Lumosso, you confirm that you are 18 years or older.
- Product Usage: Silk Spray is intended solely for personal, intimate use as directed. Any other use of the product is at your own risk.
2. Orders and Payments
- Payment Options: We accept secure payments via Stripe, Apple Pay, and major credit cards.
- Order Acceptance: We reserve the right to cancel orders at our discretion, including cases where product misuse is suspected.
- Pricing: All prices are listed in USD and may be subject to change without prior notice.
3. Shipping and Returns
- Shipping: Orders are processed within 1-2 business days and shipped free within the United States.
- Return Policy: We accept returns for unopened, undamaged products within 30 days of delivery. If the protective pouch is unsealed, the product is non-returnable. Please review our Shipping & Returns page for more details.
4. Cookies and Data Use
- Cookie Policy: We use cookies to enhance your experience, track site usage, and remember your preferences. By using our site, you consent to our use of cookies. You may disable cookies through your browser settings, though this may impact certain site functionalities.
- Data Collection: For information on how we collect, store, and protect your data, please refer to our Privacy Policy.
5. Disclaimer
- No Medical Claims: Silk Spray by Lumosso is designed to enhance intimate comfort but is not intended to diagnose, treat, or cure any medical conditions. Consult a healthcare professional if you have any concerns before use.
- STI Prevention: Silk Spray does not provide protection against STIs or serve as a contraceptive. Users should employ appropriate protective measures.
- Sensitivity: If you have sensitive skin or allergies, please perform a patch test before use. Discontinue use and consult a doctor if you experience any adverse reactions.
6. Intellectual Property
- Trademarks: All trademarks, logos, and product images on the Lumosso site are owned by Lumosso. Unauthorized use is prohibited.
- Content: The content, images, and graphics on this website are protected by copyright and may not be copied or reused without written permission.
7. Limitation of Liability
- Use at Your Own Risk: By using Silk Spray, you acknowledge that Lumosso is not responsible for any reactions, misuse, or improper application. Lumosso’s liability is limited to the purchase price of the product.
- Website Use: Lumosso is not liable for any damages arising from the use of our website, including data loss, viruses, or technical issues.
8. Changes to Terms
- We reserve the right to update these Terms of Service periodically. Any changes will be posted on this page, with the latest revision date noted.
9. Contact Us
- For questions or concerns regarding these Terms of Service, please contact us at hi@lumosso.com.