Welcome to Lumosso! By using this website and purchasing any Lumosso product, you agree to the Terms of Service outlined below. Please read these terms carefully before placing an order.
1. General Use
Eligibility:
By purchasing from Lumosso, you confirm that you are at least 18 years of age.
Intended Use:
Lumosso products (including SILK Spray and GoMode) are designed solely for personal use as directed. Any other use is at your own risk.
2. Orders & Payments
Payment Methods:
We accept secure payments through Stripe, Apple Pay, and major credit cards.
Order Acceptance:
Orders may be canceled or refused at our discretion, including cases of suspected misuse or fraudulent activity.
Pricing:
All prices are listed in USD and are subject to change without notice.
3. Shipping & Returns
Processing:
Orders are typically processed within 1–2 business days.
Shipping:
Free standard shipping is available within the United States. See our Shipping & Returns page for delivery options.
Returns:
Due to the intimate nature of our products, we only accept returns on unopened and undamaged items within 30 days of delivery. Products with broken or unsealed packaging cannot be returned.
4. Privacy & Cookies
Cookies:
We use cookies to improve site functionality, analyze traffic, and remember preferences. By using our site, you consent to the use of cookies. You may disable cookies in your browser, but some features may not work correctly.
Data Protection:
For details on how we collect, store, and use your information, please see our Privacy Policy.
5. Important Disclaimers
- No Medical Claims: Lumosso products are designed to enhance comfort and confidence. They are not intended to diagnose, treat, or cure any medical condition.
- STI Prevention: Lumosso products do not provide protection against sexually transmitted infections and do not serve as contraception.
- Sensitivity: If you have sensitive skin or allergies, perform a patch test before full use. Discontinue use and consult a healthcare professional if any irritation occurs.
6. Intellectual Property
All trademarks, product names, logos, and website content are the property of Lumosso. They may not be reproduced or used without written permission.
7. Limitation of Liability
Use of Lumosso products is at your own risk. Lumosso is not responsible for reactions or results arising from misuse, failure to follow instructions, or individual sensitivities. Our liability is limited to the purchase price of the product.
Lumosso is not responsible for damages resulting from the use of our website, including data loss, viruses, or service interruptions.
8. Updates to Terms
We may update these Terms of Service from time to time. Changes will be posted here, and the “last updated” date will be revised accordingly.
9. Contact
For any questions about these Terms of Service, contact us at:
Email: hi@lumosso.com